Client Engineer Posted Jan 12
PF1Professional Services, Inc. , Tampa, FL
 
Job Responsibilities:

Support Technical Pre-Sales activity which includes providing technical consulting on products to internal and external business partners

Lead and support client integrations from technical kickoff through post production while providing ongoing support for multiple accounts running in parallel

Provide ongoing status updates on all client activities

Regularly enlisted to resolve technical issues for existing and future clients

Escalate issues by providing proactive communication to clients and internal stakeholders

Provide consultation on projects and function as a recognized technical expert in the suite of digital products

Act as a technology evangelist with clients and at conventions and industry events

Research, assess, and facilitate the adoption of new technologies

Investigate and analyze verbal and written requests for product enhancements from clients and partners

Propose conceptual solutions and recommend alterations and enhancements to improve quality of products and procedures

Contribute to the planning for acceptance testing and implementation of new software, performing supporting activities to ensure that customers have the information and assistance they need for a successful implementation

Write technical supporting documentation, primarily for use by clients and partners

Provide training, coaching, technical and business knowledge sharing to other members of the team

Maintain awareness of competitive landscape

Requirements:

Experience in a client-facing role, supporting clients or 3rd party developers

Exceptional communication skills

2+ years of software development/engineering or product management experience, in particular in Video App development & integration

3+ years of work experience

Bachelor of Science Degree, preferably in Computer Science, Engineering or similar degree

A bility to handle multiple priorities and simultaneous work projects

Strong analytical and troubleshooting skills

Self motivated and must be able to work with little oversight

Desirable Knowledge/Experience:

Experience with Knowledge of SDK integration (in particular Video Player Applications)

Experience with SQL (relational DB understanding)

Experience with Server Side APIs deployed in a Cloud environment

JavaScript

Understanding of both Module Pattern and Prototype Author and maintain extendible JS Libraries

XSS

CORS

JSONP and AJAX Flash (AS3)

iOS

iOS application life cycle Objective-C and Swift programming

Experience with using audio video framework libraries in iOS, such as AV Foundation

Framework and Media Player

Framework Programming with UIWebView Android application life cycle

Experience with using Android Media Player framework

Knowledge of JNI and C++ development

Employment Type: Permanent
Work Hours: Full Time

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