Unified Communications Product Developer - Dublin Based Posted Sep 16
IT Alliance Ltd , Dublin, Dublin, Ireland
 
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Unified Communications Product Developer required for a Telecoms Company based in Dublin City Centre.

Duration is 12 months.

Responsibilities:

Develop enhancements and process improvements and new propositions for hosted voice

Lead product development of hosted collaboration services including messaging, video, conferencing, web collaboration and contact centre and take to market

Take developments and enhancements through the requisite commercial and product development gates from concept to launch, including required documentation

Work closely with IT and networks to support development of new requirements through the end-to-end development cycle

Write business cases in support of new development investment

Identify process improvements to enhance speed and accuracy of order to fulfilment

Support sales on strategic opportunities

Collaborate with marketing to develop collateral for customer

Experience required:

Voice, Unified Communications, IP Telephony, Web collaboration and contact centre skills and experience

Proven Product development/management skills

Strong understanding of the on-prem and hosted IPT/UC market. Knowledge of the BroadSoft platform an advantage.

Must possess a strong blend of business and technical acumen and be an evangelist for new services

Strong Communicator with excellent cross-functional stakeholder engagement skills

Ability to convincingly engage with all levels within the organisation

Ability to manage detail

Employment Type: Contract
Duration: 12 months
Other Pay Info: Negotiable

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